The pieces available in stock, both at Belma Craft & Art and from our artists and craftsmen, are extremely limited.

The majority of the products in our catalog are not kept in stock; they are either one-of-a-kind or limited editions and must be ordered from our Creators. Please take a moment to review the ‘DELIVERY DEADLINE’ for each product. For further information, feel free to contact us via email at hello@belmacraftandart.com.

We always strive to offer a personalized experience, prioritizing exclusivity and supporting sustainability. By minimizing our stock, we aim to facilitate customization for you while reducing unnecessary material consumption.

Yes, shipping costs for deliveries within The Netherlands are already included in our website prices. If you wish to make a shipment to another country, please feel free to inquire about the pricing. We’ll be happy to assist you at hello@belmacraftandart.com.

You can make your purchase through our website at www.belmacraftandart.com or by sending us and email at hello@belmacraftandart.com.

We recommend that you read our Terms & Conditions before completing your purchase.

The estimated delivery time in the Netherlands for orders of items in stock will be 4 to 7 business days.

For orders of items not available in stock, the delivery time varies depending on the item and is specified in the ‘DELIVERY TIME’ section.

For urgent requests, please reach out to us at hello@belmacraftandart.com. We’ll gladly assist you and evaluate the possibility of expediting the creation of your piece or checking our current stock in collaboration with our creators in Spain.

If you’re searching for a gift for an upcoming occasion, consider our Belma Craft & Art Gift Card option. Delivered via email, it ensures a timely surprise for the recipient. You can personalize it with the message of your choice for that extra touch.

All items, excluding oil paintings on canvas, are dispatched from the artist’s workshop in Spain to Belma Craft & Art in the Netherlands. We carefully review your order at this stage before proceeding with the final shipment to the address you’ve provided. Our collaboration with DHL and Post NL ensures a secure and efficient delivery process.

For oil paintings on canvas, they are shipped directly from Spain to the address you’ve provided in The Netherlands. Each piece undergoes meticulous packaging under the artist’s personal supervision

While we take every precaution to ensure your order arrives in perfect condition, if an item is damaged during transportation, we’ve got you covered. We’ll replace the damaged goods at no additional cost to you.

Please send us an email with photographs of the damages within 24 hours of receiving the item, and ensure that the carrier notes on the delivery document that the package arrived damaged. Without an acceptance signature for the damage, the transport agency won’t take responsibility, and we won’t be able to assist you.

Upon reviewing the photos, we’ll request you to return the package in its original packaging to Belma Craft and Art, Kabajastraat 86, 1448DV Purmerend (NL). Ship it with registered delivery and acknowledgment of receipt. BELMA will then refund you the total cost.

For more information, please refer to our Terms and Conditions.

To exercise the right of withdrawal, you have 14 calendar days. To do so, please send us an email to hello@belmacraftandart.com

Once we have received your e-mail, we will provide you with the return address, and you should send the return within a period of less than 10 calendar days. The return expenses will be covered by the customer.

The refund of the purchase amount will be processed once the condition of the goods has been verified, using the same payment method that was used for the purchase.

Exceptions to the right of withdrawal:

It will not be possible to exercise the right of withdrawal for those products that are made to order, custom-made or personalised according to the consumer’s specifications. In these cases, the customer must pay the full price of the product agreed upon in the purchase contract, including shipping costs.

If you need to change the delivery address, please inform us promptly, and we’ll do our best to assist you, provided the package hasn’t left our office. Any additional transportation costs resulting from this change must be covered by you.

If you’re looking for a custom-made piece, you’ve come to the right place. Our artists and artisans take pride in crafting unique pieces tailored to your preferences and needs, all with the distinguished ‘Made in Spain’ mark.

Simply send us an email specifying the piece you’re interested in and providing details such as color, size, finish, etc.

We’ll promptly get in touch with you. After an initial conversation to understand your requirements and ideas, we’ll reach out to the creator (artisan or artist) you’ve chosen to assess your proposal. Following this, we’ll provide you with a quote and an estimated timeline for its completion.